You are expected to attend a week training programme before starting to work from home. You need a designated work space and an excellent broadband connection. While you work independently, you have a monthly one-to-one session with a manager and can ask for support if necessary 24 hours a day. The company provides all the equipment you need including a computer.
Asurion is a leading provider of device insurance and warranty services for cellphones, consumer electronics and home appliances. The company takes on remote workers in several customer services positions. Many of these opportunities are for bilingual workers who speak English and French. Hours are negotiable but can include evening and weekend working.
This business process services company, an offshoot of Xerox, offers a range of opportunities in data handling and customer care.
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You must have a proven record for problem solving and the ability to multitask. A High School diploma is mandatory and you have to undergo a background check. Direct Interactions. This company employs remote workers across most areas of the US. Most jobs involve making and receiving customer calls from your home. You must be over 18 and have a High School Diploma. Direct Interactions looks for workers with good communication skills and a strong work ethic who can work quickly to troubleshoot and resolve problems.
Enterprise Car Hire. Enterprise employs virtual call center reservation agents, taking incoming calls for customer enquiries and reservations. The jobs cover long hours so could likely fit around other commitments. Some jobs are likely to require you to assist with requests for breakdown assistance. Applicants are required to provide their own equipment and there are restrictions on what is accepted in terms of tech and connectivity.
Liveops offers numerous options for home-based virtual call center agents. There are openings in a number of areas including insurance, health care and tech support. You will need a quiet work area, a wired phone and fast internet. You must be a legal US citizen and are required to undergo a background and credit check. You can schedule your hours around other commitments.
LiveWorld employs agents working in a range of customer services positions. These are not telephone positions — they are primarily online chat based. The company provides services in a number of languages. You are required to take language tests and provide writing samples. You must be a fluent English speaker with experience in online moderation as well as call centre experience. A college degree is preferred. You need high speed internet access and a strong knowledge of social media platforms. Sitel Group. Jobs include managing billing inquiries, dealing with customer accounts and processing orders.
Positions are available across many US states and are employed positions with Ks and benefits.
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You will need previous customer services and sales experience, and excellent verbal and listening skills. This work can be fast paced. Full and part time employment is available, and you receive full training at home. You need to complete a training course on site before you start working at home. You will need a quiet work space, fast internet connection and strong knowledge of the Windows operating systems.
Experience is preferred but not always essential. Many roles are part time and involve unsocial hours.
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We noticed some seasonal opportunities too. Working Solutions. Working Solutions was one of the first virtual workforce companies in history. They have thousands of independent agents from a vast array of backgrounds, and a diverse range of clients who outsource work to them. You must take an assessment when you apply, which includes written and verbal questions and an aptitude test. You can schedule your own hours to work around other commitments. Full and part time roles are available.
This leading health care benefits company employs remote workers in a number of roles. Medical advisors must hold the appropriate qualifications and have clinical experience. Jobs are available at all levels and include senior management positions. Training takes place at company offices. Some roles, despite being home based, require applicants to live within a certain distance of a specific office. There are additional benefits available alongside basic salary, dependent on the role applied for.
Dict8 is a leading provider of UK-based medical transcription and digital dictation services. Their systems are used by a large number of healthcare trusts, GP surgeries, private practices and other health-based organisations around the UK.
Dict8 employs transcribers with significant experience of working as full-time medical audio secretaries within the NHS. You will require a reference from either a consultant or previous line manager. You are paid per line of transcription on a monthly basis.
Fast Chart. This medical transcription company hires contractors with at least two years previous experience in a hospital or clinical environment hence us listing this opportunity under healthcare, rather than transcription! Hours are flexible, and full and part-time roles are available. On application you must complete an online qualification form and provide your current resume. You will also have to take typing and medical terminology tests.
There is hour support available and all the software you need is provided. The company offers flexible part-time, full-time and weekend working patterns. Their remote working opportunities allow for virtual attendance at meetings too, so no trips to offices are required.
United Health Group. The company looks for driven employees with excellent time management skills who are able to prioritize tasks and work to strict deadlines. Interested parties usually take part in a recruitment chat as the first stage of the process before applying. You will need excellent interpersonal and communication skills. One of the largest cruise specialist companies in the world, this company offers home working opportunities for salespeople, support agents and customer service agents.
The company looks specifically for people with existing cruise industry experience. A second language is an advantage. Pays a basic salary plus commission. Applicants must complete a back-ground check. Note that these jobs specifically mention selling insurance, so appear to lean more towards sales than customer service. Hertz often recruits for home-based positions. Hilton Hotels. This worldwide hotel chain hires home-workers as reservation agents and customer care co-ordinators.
You need previous sales experience and at least a high school diploma. Jobs are available in a number of US states.
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The job and associated training is all done remotely. Salary and other incentives are the same as for onsite employees. Most of the equipment you need is provided, though you will need a land line and a quiet work space. This airline offers remote working opportunities for reservation staff. You need to attend training on site at a base in Utah or Orlando before beginning to work from home.
Pay is at entry level but there are additional bonuses and travel discounts on offer too. Connections Academy. This virtual education company hires education professionals in both teaching and non-teaching roles. They are particularly keen to hire those with specialist skills in specific subjects as well as counsellors and administrators. Requirements for teaching can vary from state to state and you may require specific additional qualifications or licenses.
This huge education training services provider offers opportunities for teachers and instructors, and also sometimes advertises remote jobs in marketing and customer services. Strong written and oral communication skills are required for all positions. For a more detailed profile of Kaplan, click here.